Privacy policy

Privacy Policy

Last Updated: 5 July 2026

At Devshilp, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://devshilp.co, place an order, create an account, or interact with our customer support team.

By accessing or using our website, you agree to the collection and use of your information as described in this Privacy Policy.


1. Information We Collect

To provide you with a seamless shopping experience, we may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • PIN Code

  • Payment Information (processed securely through trusted payment partners)

  • Order History

  • Device Information such as browser type, IP address, operating system, and device identifiers

  • Website usage data including pages visited, products viewed, and shopping preferences

We collect only the information necessary to process your orders, improve our services, and communicate with you.


2. How We Collect Information

Your information may be collected when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact our customer support

  • Participate in promotional campaigns

  • Browse or interact with our website

  • Leave reviews or feedback

Certain technical information is collected automatically using cookies and similar technologies to improve website performance and user experience.


3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Verify Cash on Delivery orders

  • Process payments securely

  • Send order confirmations and shipping updates

  • Respond to customer support requests

  • Improve our products and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory requirements

  • Send promotional offers, discounts, and marketing communications (you may unsubscribe at any time)

We never use your information for purposes unrelated to our business without your consent.


4. Payment Security

Devshilp does not store your debit card, credit card, UPI PIN, CVV, or internet banking credentials.

All online payments are processed through trusted and secure payment gateway providers using industry-standard encryption technologies. Your financial information is handled directly by the payment processor and is never accessible to us.


5. Cookies & Website Analytics

Our website uses cookies and similar technologies to:

  • Remember your shopping cart

  • Save your preferences

  • Improve website speed and functionality

  • Measure website traffic

  • Understand customer behaviour

  • Deliver relevant advertisements and promotions

You can disable cookies through your browser settings, although some website features may not function properly.


6. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties.

However, we may share limited information with trusted service providers solely for business purposes, including:

  • Shopify (our e-commerce platform)

  • Payment gateway providers

  • Courier and logistics partners

  • SMS and Email service providers

  • WhatsApp communication services

  • Website analytics providers

  • Government or legal authorities when required by applicable law

These partners receive only the information necessary to perform their services and are expected to maintain appropriate security standards.


7. Data Protection

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Although we strive to maintain a secure environment, no online platform or method of electronic transmission can guarantee absolute security. We therefore encourage customers to use strong passwords and keep their account credentials confidential.


8. Marketing Communications

With your permission, we may occasionally send you:

  • Product launches

  • Festival offers

  • Promotional campaigns

  • Discount coupons

  • Order reminders

  • Important service updates

You may unsubscribe from marketing emails or promotional messages at any time by following the unsubscribe instructions or contacting our support team.


9. Your Rights

Subject to applicable law, you may request to:

  • Access the personal information we hold about you.

  • Correct inaccurate or outdated information.

  • Delete your personal information where legally permitted.

  • Withdraw consent for marketing communications.

  • Request clarification regarding how your information is used.

To exercise any of these rights, simply contact us using the details provided below.


10. Children's Privacy

Our website is intended for individuals who are legally capable of entering into contracts. We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, appropriate steps will be taken to remove it.


11. Third-Party Websites

Our website may contain links to third-party websites or services for your convenience. Once you leave our website, this Privacy Policy no longer applies. We recommend reviewing the privacy policies of any external websites before sharing your information.


12. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised "Last Updated" date. Continued use of our website after such updates constitutes acceptance of the revised policy.


13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise any of your privacy rights, please contact us:

Website: https://devshilp.co

Email: contact@devshilp.in

WhatsApp: +91 85859 79739

We are committed to addressing your concerns promptly and ensuring that your personal information is handled responsibly, securely, and in accordance with applicable laws.

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